St John Bosco College
Battersea

SIMS Parent Lite App

SIMS Parent Lite App

Parental guide

This guide is intended for use by parents,  registering accounts with SIMS Online Services. 

How do I register?
  1. You will receive a registration email from noreply@sims.co.uk containing a unique invitation code. You will need this code to set up your SIMS Online Services account. If you have not yet received a registration email, please check your SPAM folder before contacting your school.

IMPORTANT NOTE: To register for SIMS Online Services products, you will need one of the following accounts: Apple, Microsoft, Office 365, Google, Facebook or Twitter.

For guidance on setting up a Third Party account, please refer to the Setting up a Microsoft or Google Account document, which is available from the Hot Topics area of My Account (https://myaccount.capita-cs.co.uk/hot-topics/sims-parent-app-student-app/).

  1. Follow the link in the email to be directed to the registration page.

  1. Click on Register with an External Account button
  2. Click the button for your preferred account and you will be directed to sign in.

  • To enable single sign in with an existing account, click on one of the following icons:

  1. Once signed in with one of the email services, the Registration process requires the Invitation Code

  2. The Registration process will require a Security Question answered that will be a child's date of birth in dd/mm/yyyy format

  1. You are now registered on SIMS Parent
  2. Download the SIMS Parent App from the Google Play Store or the Apple App Store. Sign on with the single sign on address from step 3
  3. Every 90 days, as a security feature, SIMS Parent will require parents to log in again. Use the single sign on from step 3

How do I sign in?

Once the registration process is complete, users can sign in via the following URLs.

For Parents                                    https://www.sims-parent.co.uk
                                                    or via the SIMS Parent app*

For Students                                  https://www.sims-student.co.uk
                                                    or via the SIMS Student app*

* The apps are available for iOS and Android devices via the Play Store or iTunes.

 

  1. Click the icon for the account that you registered with.

A new window will open.

  1. Enter your sign in details.

Why can’t I register?
  • If you do not have a SIMS ID account, you should register with a Microsoft, Office 365, Google, Facebook or Twitter account. Click the icon for the relevant Third Party account and you will be directed to sign in using your existing details. If you try to enter your Microsoft, Office 365, Google, Facebook or Twitter details in the SIMS ID Username and Password fields, the following error will be displayed.

  • Before completing the registration process, users should be signed out from all accounts. Alternatively, the registration process should be carried out in a private browser window.
  • If you have forgotten your password, please contact Microsoft, Office 365, Google, Facebook or Twitter and request a new password.

Who do I contact for help?

If you have a question about your SIMS Online Services Account, please contact IT_Helpdesk@sjbc.wandsworth.sch.uk

Once you have signed into your SIMS Online Services product, further help is available by selecting Help from the menu or clicking the item in the footer.